Call us at +45 9669 4710

or send us a message

With a standby team of 30 skilled service technicians on a fixed rotation, we are always ready to assist you. When contacting the service department, it is important to have the PALOMAT's serial number and model number ready. You can find the labeling on the side or at the back of the pallet magazine


Opening hours:
Monday - Thursday 07:00 - 15:00

Friday 07:00 - 13:00


During the warranty period, we offer free support when you call within normal opening hours

Need support outside of normal opening hours?

If you need support outside our regular opening hours, you can use our 24/7-365 hotline for a fee.


Call our hotline at +45 97 71 00 44.

Fill out the form and get online support


Use the form below to describe your challenge and attach pictures, videos, and documents directly to our support team.

We will contact you as soon as possible, aiming to respond within 24 hours.


You can conveniently download and fill out our troubleshooting form, and attach it along with the form.


Download troubleshooting form


When filling out the form, you simultaneously agree that we may store your information in accordance with our privacy policy.