AO Workwear creates order and job satisfaction with efficient pallet handling

Smarter internal logistics for handling Scandinavia’s largest selection of workwear

In a high-tech company like AO Workwear, there are still areas where manual processes can hinder efficiency. One of them was the handling of empty pallets. According to Knud Pedersen, team leader for Autostore and goods reception, it used to be a physically demanding and inefficient process. He explains that they used electric stackers to stack the pallets, after which employees had to manually drag them onto a pallet stack. “Once the stack reached five or six pallets high, you couldn’t stack any higher, and the result was a long row of small, uneven stacks that took up unnecessary space and created clutter in the warehouse,” says Knud.

Knud adds that it was not just inefficient in terms of space – the slow, physically demanding process was also frustrating for employees: “Nothing good comes from lifting pallets manually. It annoyed people, and the stacks became uneven, taking up more space. We started looking for a solution to optimize the workflow and ensure the pallets were stacked neatly.”

A quick and smooth implementation with a Danish quality product

Knud has known PALOMAT® for 20 years from a previous workplace and has great experience with the product and the improvements it can bring to a warehouse. He knew it was a quality product – and Danish. That made the decision easy: “If any questions arise in the future, it’s easy to call because you can speak with a Danish customer service representative.”

Once the decision was made, implementation was quick.

“I sent an email Monday morning, and by the afternoon I was contacted by PALOMAT®. We quickly found a good solution, and the PALOMAT® was in our warehouse the following week. The process was very fast, and it was a great experience working with PALOMAT®.”

Knud Pedersen, Team Leader for Autostore and Goods Reception

The benefits: Ergonomics, space, and economy

Since the PALOMAT® became part of the warehouse, AO Workwear has seen significant improvements – both in the working environment and in efficiency. Knud says the biggest benefit has been the ergonomic relief for employees: “It means a lot to everyone that we no longer have to lift pallets. It is much easier when picking up or delivering a pallet that the PALOMAT® does all the work for us.” This saves time and helps prevent workplace injuries.

The automatic stacking has also created order and improved space utilization in the warehouse: “When we send out a whole batch of uneven pallets, they take up more space in a truck. We also often move pallets to a fixed location in the warehouse, and they can be placed much closer together when the stacks are perfectly straight. In that way, the PALOMAT® has given us major space savings, and we can also stack the pallets higher,” Knud elaborates.

Another benefit is that pallet handling is now easy and fast for everyone – regardless of whether they have a forklift license or not. “Before, we had to find a colleague with a forklift license to get a pallet down. Now you can just go and take one out. It is easy and quick for everyone,” says Knud.

Finally, there is also a clear financial benefit. Based on the saved space, reduced costs for pallets and equipment, and especially the increased efficiency, Knud is convinced the investment has paid off.

An investment that makes sense

PALOMAT® has not just improved workflows – it has also been warmly received by employees. “I think all our employees are really positive about having the PALOMAT® and not having to lift pallets. They quickly saw how easy it is to use, so there has been no scepticism from anyone,” says Knud.

“The PALOMAT® runs constantly, so it’s 100% worth the investment. I don’t think it will be the last one we get.”

Knud Pedersen, Team Leader for Autostore and Goods Reception